Appointments

You can book an appointment by:

General Practitioner (GP) or Advanced Clinical Practitioner (ACP)

Appointments are book on the day for a telephone consultation or a face 2 face consultation with a General Practitioner (GP) or an Advanced Clinical Practitioner (ACP).  Alternatively you can pre book a telephone consultation for the next working day with a GP by using Patient Access between Monday – Friday after 6.30pm.

Urgent Telephone Consultation

The Duty Doctor is required to deal with all emergencies on the day. The duty doctor provides telephone triage to patients who need on the day treatment. Where the problem cannot be dealt with over the telephone, duty doctor will arrange an appointment in the surgery for you. Each doctor works a ‘duty day’ on a rota basis and is not normally available for routine pre-booked appointments on that day.

Home Visits

If you are unable to attend the Surgery, please make your request for a visit as soon as possible and before 10.00am on the day that it is required.

Home visits are at the discretion of the doctor. The service is there for those patients who are housebound or too poorly to come into surgery.

Please remember that we can often see patients more promptly and have better facilities for treatment at the surgery.  When you request a visit, please give the patients full name, age, address and telephone number and the reason for the visit. If you feel the problem is URGENT, please make this clear to the Reception Team . This information allows the doctors to plan their calls and urgent requests to be dealt with promptly.

Enhanced Access Appointments

With effect from the 1st October 2022 we are participating in a new Enhanced Access service in order to make more routine appointments available with our clinical team. These appointments will be outside of our core opening hours and further details are available from our Reception team and on the Vale of Evesham Primary Care Network website.

If you need help when we are closed

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.